phruby Privacy Policy

What We Collect and Why — Reading This Helps You Stay Informed

Information We Collect

When you register on phruby, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect account activity data such as login timestamps, game history, deposit and withdrawal records, and device information used to access the platform. Technical data like your IP address, browser type, and operating system may be recorded automatically when you visit our site. If you contact our support team, we retain records of that correspondence to help resolve your concerns efficiently. All data collection is limited to what is genuinely necessary to operate the platform and comply with Philippine regulatory requirements.

How We Use Your Information

Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with anti-money laundering obligations. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional updates about new games and offers on phruby. Transaction and gameplay data helps us detect unusual activity, prevent fraud, and ensure the platform remains fair for all players. Aggregated, anonymised data may be used internally to improve platform performance and user experience. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

Cookies and Tracking Technologies

phruby uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the site to operate and cannot be disabled without affecting core functionality. Analytics cookies help us understand how players navigate the platform so we can make improvements — these are anonymised and never linked back to individual accounts. You can manage non-essential cookie preferences through your browser settings at any time. Continued use of the platform after being informed of our cookie practices constitutes acceptance of essential cookies.

Sharing Your Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely. We may also disclose information to Philippine regulatory authorities or law enforcement agencies when required by law or to protect the rights and safety of our users. Any third-party partner we work with is required to maintain data protection standards consistent with this Privacy Policy. Outside of these circumstances, your data stays within phruby's controlled environment.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our licensing obligations. Transaction records are typically kept for a minimum of five years to satisfy anti-money laundering and financial reporting requirements. If you request account closure, we will deactivate your profile and cease active processing of your data, though certain records may be retained in archived form for the legally mandated period. Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you. You may request confirmation of the data we hold about you at any time by contacting our support team.

Your Rights as a Player

As a user of phruby based in the Philippines, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may request the deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You have the right to withdraw consent for marketing communications at any time by updating your account preferences or contacting support. If you believe your data has been handled in a way that violates this policy, you have the right to raise a complaint with the relevant Philippine data protection authority. We are committed to responding to all data-related requests within a reasonable timeframe.

Security Measures

phruby employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to keep our systems up to date. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant authorities in accordance with applicable Philippine law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform message. We encourage you to review this page periodically so you remain informed about how your data is being protected. Continued use of phruby after any update constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or reach out to our support team directly.